This unit requires application of competencies relating to the management and supervision of aviation maintenance teams and the performance of maintenance quality inspections.

Applications include maintenance teams within the ADF and within contractor organisations maintaining ADF aircraft and items of aeronautical product.

1. Plan maintenance for teams

1.1. Maintenance tasks are identified and interpreted from available maintenance data or schedule in accordance with organisational procedures

1.2. Workload is organised in order of priority taking into consideration all required maintenance tasks and specified timeframes

1.3. Required resources are identified and obtained

Tools and support equipment are checked for serviceability and currency of calibration, where applicable

2. Implement team maintenance activities

2.1. Maintenance tasks are allocated to team members after consideration of individual experience, qualifications and task authorisations

2.2. Team members are clearly briefed on their responsibility and function in the team

2.3. Team members are correctly authorised to operate the required items of ground support and test equipment

3. Provide guidance

3.1. Guidance is provided to team members appropriate to the complexity or criticality of the maintenance task and the experience level of the individual

3.2. Guidance is provided in determining the cause of complex faults or faults not covered in maintenance manual fault diagnosis guides

4. Monitor and certify maintenance quality

4.1. Activities are checked and personnel are guided to ensure that maintenance is performed and certified in accordance with the applicable documentation, policies and procedures

4.2. Check inspections are performed on completed work or work stages and certified in accordance with regulatory requirements, policies and procedures

5. Perform human resource management activities at the supervisor level

5.1. Human factors affecting job performance are identified and addressed

5.2. The possibility of maintenance errors is minimised

5.3. Sound teamwork is maintained through an awareness of contributing factors

5.4. Sound employment relations are maintained

6. Perform workplace training tasks

6.1 On-job training is delivered

6.2. The Supervisor's Verification portion of the Workplace History Sheets (Section 3) of the Log of Industrial Experience and Achievement is completed

6.3. Expert witness verification of competency for workplace assessors is provided, when required

6.4. Opportunities for individuals to develop competencies are provided

Required skills

Look for evidence that confirms skills in:

oral communication

written communication

planning

supervision

inspection

advanced troubleshooting

man management

on-job training delivery

application of OHS requirements in the workplace

Required knowledge

Look for evidence that confirms knowledge of:

principles of supervision

high level technical knowledge applicable to the job

fault diagnosis techniques

maintenance data and documentation

regulations, policies and procedures relating to supervision and certification of maintenance

human factors and guidelines

equity, diversity and fraud

Commonwealth and state/territory OHS legislation

MSDS

use of PPE

confined space entry permits

avoidance of maintenance errors

National Aeroskills Training Package, including relevant competency units and training pathways

The Log of Industrial Experience and Achievement, responsibility for making entries and responsibility for the certification of entries

the role of supervisors in assisting workplace competency assessors

techniques for delivery of on-job training

relevant industrial awards and/or workplace agreements, or conditions of service

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to supervise work teams performing aviation maintenance tasks and certify maintenance quality/independent inspections. Individuals will need to have been appointed as an MQI or Independent Inspector before being assessed for competency in this Unit.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment

This unit may be assessed on the job, or a combination of both on and off the job. Where partial assessment occurs off the job an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working as a team leader.

The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.

Method of assessment

Guidance information for assessment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Application of this unit may relate to:

scheduled or unscheduled maintenance

individual or team-related activities

Maintenance tasks

Maintenance tasks include:

scheduled maintenance

unscheduled maintenance

configuration changes

modification incorporation

repair

overhaul

Maintenance data or schedule

Maintenance data or schedule includes any or all of:

maintenance records

maintenance manuals

servicing schedules

computer maintenance data systems

service bulletins

special technical instructions

modification orders

repair instructions

observations and feedback from maintenance personnel and aircrew

internal work instructions or management directives

Required resources

Required resources may include:

personnel in required numbers with applicable experience, qualifications and task authorisation

spares

consumables

tools

special equipment

ground support equipment

PPE

Ground support and test equipment

Ground support and test equipment may include:

power carts

hydraulic rigs

pneumatic rigs

stands and docking

component test stands

Guidance

Guidance may encompass:

damage assessment

assessment of repair cost effectiveness

assessment of replacement options

Applicable documentation, policies and procedures

The applicable documentation, policies and procedures include:

operating manuals

maintenance manuals

organisational policy manuals

quality manuals

safety manuals

MSDS

procedures manuals

work instructions

defence instructions and standards

standing instructions

Regulatory requirements

Regulatory requirements are found in:

AAP 7001.053 Technical Airworthiness Maintenance Manual

Commonwealth and state/territory OHS legislation

Human factors affecting job performance

Human factors affecting job performance may include:

individual health and disability

social psychology

time pressure and workload

the physical work environment

Actions to minimise maintenance errors may include:

Actions to minimise maintenance errors may include:

varying the extent of supervision according to the nature of the task and work conditions

allowance for qualification and experience levels within the team

allowance for human error and 'Murphy's Law' ('If something can go wrong, it will')

Sound employment relations

Sound employment relations include knowledge of:

relevant sections of industrial awards

content of enterprise agreements

conditions of employment and service that that apply to the particular workplace

On-job training

On-job training involves:

the reinforcement of knowledge and skills gained in off-job training and guiding their application to specific on-job maintenance tasks

This unit contains employability skills.